When creating corporate training for an engineering system, like a PLM implementation, it’s important to consider two types of students: seasoned employees and new employees.
- Seasoned employees have a good understanding of the existing processes but will be new to changes in processes and software.
- New employees are unfamiliar with both the processes and the software.
Since each student type is unique, understanding each students’ requirements allows for creation of training content meeting both of their needs.
For seasoned employees, it’s essential to explain how the processes are changing and why, along with providing examples of the advantages of these changes. Realistic “before” and “after” examples can help illustrate the changes.
New employees, however, need to learn the entire process from scratch and may not be as skeptical about changes to the processes since they have no basis for comparison, so a “before” and “after” comparison is not required. As for seasoned employees, the examples used in the training should be realistic examples and relevant to their job.
It is worth noting that before implementing an engineering system, most of the students can be considered seasoned employees. However, after implementing, most of the students taking the training can be considered new employees.
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